At Mattison Christin, our biggest goal is to well serve our customers. Please look over your order as soon as you get it. All returned items must arrive back to us within 14 business days upon you receiving the order. Anything received after 14 business days will be denied. If the return is denied, you will be responsible to notify us and pay for shipping back to you. If the denied return is not claimed within 30 business days, it will be donated to a local charity. If you think that you have received a defective item, please contact us within 3 business days of receipt of your order. If you were sent incorrect items, please contact our customer service team as soon as possible so we can get that mishap sorted out for you.
All items must be received within 14 business days of the date the ordered was delivered to the shipping address. Returns items must remain un-washed and unworn with all original tags still attached. Please include a copy of your original receipt. Shipping is non-refundable, unless there was a mistake on our end. Please allow us 5-7 business days to process your return once it is received.
Exchanges: We do not offer exchanges because we can't guarantee the size you need will be in stock by the time we get you return back. We have a huge selection of product and it moves very quickly.